Contact Us
At Grounded Footwear®, we’re committed to providing excellent customer experiences and helping you get the most out of your purchase. If you have any questions we have a list of Frequently Asked Questions that will tell you how to use our site, order from us, start an account and track the progress of your order.
Reach Us by Email
We aim to respond within 24 hours during our working hours of Monday - Friday, 9:00 am to 5:00 pm.
Reach Us by Phone
United States Customer Support: (888) 996-7910
Monday to Friday, 9:00 am to 5:00 pm
Australia Customer Support: +61 1800 317 426
9:00 am - 5:00 pm
United Kingdom Customer Support: +44 8081 898 888
9:00 am - 5:00 pm
Legal Business Address
Ecomm Marketplace LLC
651 N Broad St, Suite 201
Middletown, DE 19709
United States
Return Address
Grounded Footwear Returns
PO Box 19223
Akron, OH 44319
United States
USPS only. Please review our return instructions before sending a return.
